Return & Refund Policy
At Zeene Lifestyle, we stand by the quality of our premium apparel.
14-Day Return Window
You have 14 days after receiving your item to request a return. Items must be unworn, unused, with tags, and in original packaging.
How to Start a Return
Contact Us
Email info@zeenelifestyle.com with your proof of purchase.
Get Approved
Once accepted, we will send a shipping label and instructions.
Ship Back
Send your package to our Sialkot facility as instructed.
Damages & Issues
Inspect your order upon reception. Contact us immediately if the item is defective, damaged, or incorrect.
Non-Returnable Items
We cannot accept returns on:
- Sale items or Gift Cards
- Custom or personalized products
- Personal care goods or hazardous materials
Exchanges
The fastest way to get a new item is to return the original and make a separate purchase once approved.
Refund Processing
Approved refunds are processed within 10 business days to your original payment method. If 15 business days pass after approval, please contact us.