🚚 Shipping Policy – Zeené

Effective Date: 27-09-2025
Website: https://zeene.co

At Zeené, we aim to deliver your order quickly and securely. Please review our shipping terms below:

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📦 Delivery Time

• Standard delivery time is 2 to 3 working days across Pakistan.

• Orders placed on weekends or public holidays will be processed the next working day.

• Delivery may take longer in remote or rural areas.

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💰 Shipping Charges

• Flat Shipping Fee: PKR [Insert Standard Charge] on orders below PKR 10,000.

• Free Shipping: Available on all orders above PKR 10,000.

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📍 Delivery Coverage

• Currently, we deliver all across Pakistan through trusted courier partners.

• International shipping will be announced soon.

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💳 Cash on Delivery (COD)

• We offer Cash on Delivery nationwide.

• Customers may open the parcel first, then pay (“First Open, Then Pay” policy).

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⚠️ Delays & Exceptions

• Delivery delays may occur due to courier service disruptions, weather conditions, or public holidays.

• Zeené is not responsible for delays outside our control, but we will keep you updated.

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📌 Order Tracking

• Once your order is shipped, you will receive a tracking number via SMS/Email/WhatsApp.

• You can track your order on the courier’s official website.

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📞 Contact Us

For shipping-related queries, reach out to us:
📧 Email: support@zeene.co
📱 WhatsApp: +92-333-4056410